Privacy Notice

 

WHAT PERSONAL INFORMATION DO WE COLLECT?

Black Insomnia may collect your information as part of the sales process, when you create an account with us, interact with our sites or content, when you enter a competition or if you communicated with us via email, telephone or writing. The information we collect may include (but is not limited to) name, mailing or street address, email address, telephone number and credit card information.

Other information including your internet protocol (IP) address, geo-location information, ad data and other information collected. We do not use the browsing information to identify you personally, rather to record certain information about which pages you visited and the time and date of your visit.

We may also use ‘cookies’ on our website to personalise your online experience by help us track your usage on our website. Cookies are a data file placed on your hard disk and often include an anonymous unique identifier. The purpose of a cookie is to notify a web server that you have returned to a certain page. The use of cookies allow you to make full use of the Black Insomnia websites best features and save you time, hence we recommend you leave them on. If you would like to change your cookie preferences you may adjust your browser settings so that it does not accept cookies, or that you are notified before it does so.

 

CONSENT

When your personal information is collected to complete a sales transaction, verify your card details, or facilitate a return of purchase, we imply that you consent with the information being collected and that it is used for that specific purpose only. If we request to collect your personal information for a secondary reason, like marketing, we will ask you directly for your consent or provide an option to say no.

If you wish to no longer be contacted by us after you have initially opted in, you can contact us to do so at any time at support@blackinsomnia.com.au

 

WHY DO WE COLLECT PERSONAL INFORMATION?

The information collected may be used to:

  • Enable you to access and use our website to purchase products
  • Operate, improve and optimise our website for your personal user experience
  • Provide you with information about Black Insomnia coffee which we believe may interest you
  • To send you marketing and promotional messages
  • To comply with our legal obligations
    When you place an order through the site, we will keep your order information for our records,
    unless you ask us to delete this information.

You have the right to request access to the personal information held about you. To make this request please contact us at support@blackinsomnia.com.au. We will ask you to specify what information you require and to verify your identity.

 

SHARING PERSONAL INFORMATION TO THIRD PARTIES

At Black Insomnia we do not sell, rent, or lease any of our customers information to others.

Black Insomnia may only provide your information to:

  • Third parties that have been engaged by Black Insomnia to fulfil functions on its behalf, such as processing payments, order fulfilment, freight, marketing, research and advertising
  • Third parties that you have authorised to receive information held by Black Insomnia

We use Woo Commerce Inc. e-commerce platform to enable our e-commerce store.
To read more about WooCommerce and how they use your personal information, please see this link: https://www.woocommerce.com/privacy-policy

We also use Google analytics to understand how our customers use the Black Insomnia Site.
You can read more about how Google uses your personal information here:
https://www.google.com/intl/en/policies/privacy/.

If you would like to opt-out of Google Analytics, please see this link: https://tools.google.com/dlpage/gaoptput

 

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

CHANGES TO THIS POLICY

We may occasionally update this privacy policy to best reflect any changes to our company practices. Black Insomnia encourages you to review this statement to understand how we are protecting your information on a regular basis.

 

CONTACT INFORMATION

If you would like to provide feedback, or have any questions regarding this privacy policy, please contact us at support@blackinsomnia.com.au

10% OFF YOUR FIRST ORDER

USE COUPON CODE #JOINTHECLUB AT CHECKOUT

You have Successfully Subscribed!

0
    0
    Your Cart
    Your cart is emptyReturn to Shop